The RCBC Office of Distance Education creates student login accounts in batches about once every four hours. Although you may already be able to access the Blackboard system, you will not be able to see or access your course until the day it is officially scheduled to start.
If the official start date of your course has already passed, and you registered at least eight (8) hours ago and you are still unable to login or see your course:
First try to login using the instructions at http://rcbc.edu/blackboard. If that does not work, make a note of the exact step in the instructions where you ran into the issue, and the exact wording of the error message you receive. Then please contact the Office of Distance Education by email to email@example.com or by calling extension 3250 at (609) 894 9311 or (856) 222-9311. Our office hours are 9:00 am to 4:45 PM, Monday-Friday.
For evening, weekend and holiday technical support:
Technical support (for the Blackboard system only) is available 24/7/365 at http://bbsupport.bcc.edu or by calling (855) 699-0729. Please note that our 24/7 helpdesk does not create student accounts, but can assist you in troubleshooting and resolving most other technical difficulties.
We wish you success in your RCBC studies! Have a great semester.
Office of Distance Education
Rowan College at Burlington County
Pemberton Campus Library Room 107
601 Pemberton-Browns Mills Rd
Pemberton, NJ 08068
(609) 894-9311 x1790
As the Spring 2016 semester winds down, and we begin gearing up for the Summer 2016 semester, here are a few important items we wanted you to know:
Registration is now open for Summer 2016. Real-time course listings can be found in WebAdvisor. You can also register for courses, check your grades and account balance and perform many other tasks through WebAdvisor. Technical assistance with WebAdvisor for Students is provided by the Student Information Helpdesk.
The Spring 2016 semester ends on Monday 05/09/2016. Faculty will submit course grades to WebAdvisor within 48 hours - that is, by midnight on 05/11/2016. You should be able to access your course grades in WebAdvisor shortly thereafter.
Student access to Spring courses in Blackboard also ends at midnight on 05/11/2016. If there is anything you wish to save from your Spring course(s) please copy it to your personal computer prior to midnight on 05/11/2016.
Student Blackboard accounts will be created for students taking Summer semester courses shortly before the start of the Summer semester. The Summer 2016 semester begins on May 16, 2016. You should be able to log in to Blackboard shortly before 05/16/2016 but you will NOT see your courses listed until the day they actually begin!
Technical assistance with Blackboard is provided by the Office of Distance Education. If you need immediate technical assistance with the Blackboard system during normal business hours, please call extension 1790 at (609) 894-9311 then select the option for "next available staff member" from the voice menu or email firstname.lastname@example.org and a staff member will get back to you as soon as possible. If you need immediate Blackboard assistance outside normal business hours please visit http://bbsupport.bcc.edu/ for a variety of technical support options, including a knowledgebase of frequently asked questions plus telephone and live chat, available 24/7/365.
Textbooks, which are required for most online classes, are available from our Bookstore.
If you have any questions, do not hesitate to reach out to us!